Case Study - Retail Chain - Result
The result was a better understanding of why the company had to change, an understanding of new company requirements by all managers and stronger financial literacy at all levels.
The program was a huge success as it could be delivered by in house trainers who fully understood the needs of the company, and was a great change from the standard 100 page power point presentation for both participants and facilitators.
There is a reduction in inventory greater than the company average in those stores where the managers have taken the training, reduced turnover at all levels due to an understanding of what the goals of the company are and why they are important.
The attitude that “I’ve been a store manager for twenty years and we are profitable so leave me alone” was replaced by “OK, I get it, it does matter, my decisions do make a difference, how can I help etc.”
The client has benefited from higher free cash flow resulting in less dependence on lenders at peak times.
These stores have lower turnover of all staff, more motivated employees and better work life balance among managers.back to case studies
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